Original topic:

Green tint issue on Note 10 lite

(Topic created on: 06-17-2020 10:36 PM)
2492 Views
drpiyush24
Active Level 6
Options
Galaxy Note
There is green tint issue in Note 10 lite.
Many of note 10 lite user including facing green tint issue.
Green tint issue occurs in grey colours and at low brightness.I have attached proff photos of it.Look at green tint more prominent on top and bottom.

In below photos Blue light filter is off , and it gets worst when blue light filter turned on.

I have done reset and soft boot phone but doesn't helped. also reported many times with logs but doesn't got proper fix response. I'm on latest update too.
Its so frustrating to use phone with this tint.
Please fix this samsung as soon as possible its so annoying to use phone.

image



image


image


image


image

20 Comments
mk99
Active Level 6
Galaxy Note
check whether others also facing this issue or not.if not go to service center if they suggest screen or motherboard replacement get it done before your warranty gets expired.
drpiyush24
Active Level 6
Galaxy Note
so many other people facing same green tint issue on note 10 lite.
0 Likes
MOHAN6642
Active Level 7
Galaxy Note
DEAR FRIENDS, 


I HAVE PURCHASED SAMSUNG M30S MOBILE.


THIS MOBILE SIGNAL RECEPTION IS VERY WEEK. CONFIRMLY I WILL BET SAMSUNG TECHNICAL PEOPLE ALSO WITH 100000/_ REGARDING SIGNAL RECEPTION IS WEAKER THAN OTHER MOBILES LIKE XIAOMI, REALME LIKE CHINESE MOBILES. DONT PURCHASE THIS MOBILES . THEY ARE PROVIDING THEIR ' EXYNOS ' WORST PERFORMING PROCESSORS. THIS IS REAL WHAT I AM TELLING .  BELOW I HAVE GIVEN SIMPLE EXAMPLE FOR YOU.


FOR SAMSUNG S20 MOBILE , THEY ARE PROVIDING THEIR WORST 'EXYNOS' PROCESSORS IN INDIA , FOR THE SAME MOBILE IN AMERICA THEY ARE PROVIDING BEST SNAPDRAGON 865 PROCEESOR . EVEN THEIR KOREAN PEOPLE ALSO HATED THE SAMSUNG 'EXYNOS' PROCESSOR PERFORMANCE IN ' SAMSUNG S20 ' MOBILE. 


AND THEIR SERVICE ALSO VERY WORST. TODAY I VISITED THEIR SERVICE CENTRE  TO RECTIFY THE CHARGING PORT PROBLEM  , HE TOLD THAT IT WILL TAKE ONE WEEK TO 10 DAYS TO RECTIFY THE PROBLEM . THIS IS A SMALL PROBLEM .  I TOLD HIM TAKE THE COMPLAINT , AND GIVE MY MOBILE BACK , AFTER ONE WEEK   I WILL COME AND I WILL GIVE THE MOBILE AND RECTIFY THE MOBILE WITH NEW PART . HE REFUSED FOR THE SAME . REGARDING THIS ALSO I CALLED THEIR CUSTOMER CARE , THEY ARE NOT ABLE TO TELL WHERE THE PART AVAILABLE TO THE NEAREST SERVICE CENTRE IN GUNTUR DISTRICT. 


OTHER COMPANIES ARE DOING SMALL PROBLEMS WITH IN ONE DAY. BUT SAMSUNG IS TAKING 10 DAYS . THIS MUCH OF WORST THEY ARE DOING SERVICE. 


THEY ARE RELEASING NUMBER OF MODELS WITH SAME PROCESSOR 'EXYNOS 9611' BUT NOT MAINTAINING PROPER SPARE PARTS AT THEIR SERVICE CENTERS . THEIR SERVICE CENTER PEOPLE ARE BEHAVING LIKE GAZITTED OFFICERS. FIRST OF ALL THIS IS THE MAIN PROBLEM WITH SAMSUNG.

Ankur14
Active Level 7
Galaxy Note
Bro this is Samsung Note series Community. U won't get any solution. post in the M series Community Tab
0 Likes
Rishikeshhh
Active Level 5
Galaxy Note
yes
I am also facing the green tint issue on my note 10 lite. I tried resetting the device but it didn't work.
please fix this issue.
Sumeet6795
Active Level 4
Galaxy Note
first the Note 9. Now Samsung has ruined the Note 10 lite. No wonder both devices have the same chipset.
Ankur14
Active Level 7
Galaxy Note
Agree with u . Its a **bleep** Exynos 9810
0 Likes
Ankur14
Active Level 7
Galaxy Note
yes Buddy. Same Issue facing with my note 10 lite also .
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

Check device in Safe Mode.
a. Press and hold the Power key, when Power off icon appears.
b. Press and hold the power off icon.
To exit safe mode just restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes