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10-23-2020 02:08 AM in
Galaxy Note- Mark as New
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10-30-2020 10:05 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve "display" issue kindly follow the given below steps:
1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-12-2021 01:27 PM in
Galaxy NoteI tried the safe mode process and even reset factory settings still the green tint issue is still here
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01-05-2022 08:02 PM in
Galaxy NoteMy note 10 same issue face i very disappointed green tint show ni black screen always
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11-05-2021 05:36 PM in
Galaxy NotePrefer light mode theme and avoid exynos in future.