Original topic:

Green screen

(Topic created on: 03-01-2021 07:26 AM)
236 Views
akira
Active Level 3
Options
Galaxy Note
Hey everyone!! can anyone help me solve the green screen problem in note 9? 
15 Comments
Galaxy Note
Hi Akira, it is best to visit a Samsung service center ASAP
akira
Active Level 3
Galaxy Note
thanks for the reply
0 Likes
ghost777
Active Level 6
Galaxy Note
It's a software issue, I faced the same issue with an old Note 9. I got an update and that fixed the issue it looked perfectly fine.
akira
Active Level 3
Galaxy Note
thnx for the response. Though updates were there many a times my issue did not resolve
ghost777
Active Level 6
Galaxy Note
Oh, you got your phone updated to Android 11?
akira
Active Level 3
Galaxy Note
No its Android version 10
ghost777
Active Level 6
Galaxy Note
Is it updated to latest security patch?
akira
Active Level 3
Galaxy Note
how do i check that?
ghost777
Active Level 6
Galaxy Note
Go to settings>About phone>Software information and the scroll till the end. Also you can check for any updates go to settings>scroll till the end > select software update>select download and install.