Original topic:

Green screen

(Topic created on: 07-23-2023 10:30 PM)
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007edge
Active Level 4
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Galaxy Note
I'm pretty sure yall are aware of this issue, the green screen, whats the solution, dont tell me its hardware because its not, if it was then why would keeping AOD on reset the screen to normal, it is a software issue, how to resolve it, it happened after some update. As u can see in the pictures, screen is normal and if I switch it off and open before aod kicks in then the screen goes green https://youtu.be/W1qRoz4iCqs


Can watch this link to understand what I mean So again dont say its hardware ! Tired and annoyed of not being able to fix this for a year.
4 Comments
Sam7000
Active Level 3
Galaxy Note
Same problem happens to my note 20 ultra, solution only one, submit handset to care centre, if your mobile has no damage, no dent, they will change display with frame and battery free of cost, if your handset purchase before 3 years
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MrDhruvGurjar
Active Level 4
Galaxy Note
Cc
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007edge
Active Level 4
Galaxy Note
?
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cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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