Green line on left

[Kuldeep_Monga]

The last update brings a green line on left side of the phone when asked by the store man he told that in next update it will be okay..

Please guide whether it is an issue of update?

I have galaxy note 20 ultra 

Kuldeep Monga 

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. However, kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Khushivant]

Done the steps visited the store and as usual it's a typical line from Samsung employees. "The device does not fall under the policy" what kind of scam are you running this days every one knows that the green line issue is due to the display Samsung use same as oneplus but atleast they are honest and extended there policy for life time for green screen but Samsung is worst in such cases first you avoided the issue when other company accepted that the green line issue is due to display then you created the policy folling there foot steps but for only limited time if you want to copy someone else policy for your mistake atleast do it correctly. When you are charging more then 1 lac then why the hell you can provide the proper services if that's how your attitude towards the customers would be then sure every one will avoide purchasing the faulty devices from Samsung and move to a better option.