I updated my Galaxy note 20 ultra on 26th Oct with latest software, soon after phone restarted green line appears on left of the screen. Took the phone to service center for physical verification and there is no physical damage. Called up customer service number of times, and many emails but no solution.
My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to Samsung service center for replace/repair it's free of cost. Thanks.
Hello all done, Service centre checked phone and told there is no physical damage on my phone. There is not even a single scratch. But they are just using time wasting tactics. I will serve legal notice only then Samsung will take it seriously.
No complaint, 24 hours time given to resolve the issue. If not next is legal notice, there is no choice. I have used almost all flagship Samsung phones till now, never had any issues for past 15 years. But now Samsung has becoming pathetic.
As per your concern, you have already visited the service center we would request you to kindly share the job sheet number on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So it will be helpful for us to resolve your issue.
