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11-03-2020 09:28 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
We understand your issue and kindly follow below given steps to disable the accidental touch notification in your device:-
Settings > Display menu > Disable Accidental Touch Protection.
After performing the troubleshooting steps if the issue still persists, kindly get back to us with additional information- Error log File, Video or Screen-shots. This will help us to further investigate and resolve your concern (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support