Original topic:

Getting the error after phone reboot automatically in oneui4.0

(Topic created on: 12-09-2021 12:28 AM)
116 Views
sk8erboirishi
Active Level 4
Options
Galaxy Note

image


image
Came after phone reboot

Pls help 
5 Comments
ajitsaria
Active Level 10
Galaxy Note
Sometimes it detects reboot as abnormal restart in beta. You may discard the error report or send it anyway.
sk8erboirishi
Active Level 4
Galaxy Note
Ok thanks buddy
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Galaxy Note
Tap on send. They will look into this issue and solve it. If you discard it, they may not look into this issue and it won't get solved.
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

sk8erboirishi
Active Level 4
Galaxy Note
Thanks for the prompt response
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