Gallery not working

[Yogeshukla97]

Hi All,

Gallery not working after update in note 10 +.

Any idea?

Thanks 

[afzarulsamsung]

Which error it is showing?

[Sidhabhi]

Clear cache of gallery app and try

And send screenshot of exact error

[Yogeshukla97]

"The app is no longer compatible with your device. Contact the developer for more info."

This is the error message.

[RαʝҽʂԋKυɱαɾ21]

APP INFO [GALLERY] > UNINSTALL ALL UPDATES

DO THIS !

AND CHECK IT'S SOLVE YOUR PROBLEM OR NOT ?

[Yogeshukla97]

Hi , The issue occurred after software update not application.

[Sidhabhi]

Once go to galaxy store and check for gallery update

[Anonymous]

What problem you are facing in Gallery? Please explain!

[S_Kumar73]

For me also not working. But I cleared cache and data of the gallery app. After that it works

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.  

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support