Highlighted
Active Level 1
Battery drain and heating issue after update. Aslo Pubg is lagging and heating mobile heavily. 
4 Comments
Highlighted
Active Level 7
send feedback to Samsung team. They will definitely look into it and release the fix. Try rebooting your device.
Reply
Loading...
Highlighted
Active Level 10
Perform factory reset once. After every software update its recommended to do it.
Reply
Loading...
Highlighted
Active Level 8
when playing pubg. remove phone cover or case if you have any. it will help with the heating.
Reply
Loading...
Highlighted

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Reply
Loading...