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01-06-2020 10:14 PM (Last edited 01-06-2020 10:16 PM ) in
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01-06-2020 10:16 PM in
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01-06-2020 11:28 PM in
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01-08-2020 11:00 AM in
Galaxy NoteHi there,
As per your query, we would like to inform you that Samsung provides the processor clock in different ghz for different tasks in the devices. In order to avoid the slow performance and heating issue in the device Samsung has provided the 2.7GHz, 1.7GHz core processor in your device. For the Gaming task the device needs the high performance processor so that it will not affect the device performance and heating in the device as well.
However, If you face any issue in the device, register your concern in the Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Samsung Members Team
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02-27-2020 06:56 PM in
Galaxy Note