Galaxy not 10+

[Femonla]

Why , "software update = registration failed" why

[MohammedSijah]

Hi, did you insert a valid sim card? Please check your sim and restart your device.

[Femonla]

Yes please I've valid sim , and shut down several time , still didn't work

[MohammedSijah]

Did you check using mobile data? If not, try to register the update using mobile data.

[TMan296]

Check out this link I found: https://www.google.com/url?sa=t&source=web&rct=j&url=https://us.community.samsung.com/t5/Galaxy-S-Ph...