Galaxy Note20 - SM-N980F/DS - heating issue

[bkmagnetron]

I am from Chennai, India and I own a Galaxy Note20 (SM-N980F/DF). Unfortunately, I have been experiencing an unbearable heating issue with my phone, especially when I am not in an air-conditioned area. I have ruled out poor signal as the cause, as I have encountered situations where my phone has heated up even when airplane mode is turned on. In these cases, I am concerned about the possibility of the phone exploding due to the heat, so I turn it off.

[Imkrishna46]

Try to get setting reset from phone setting or take it to near by service center

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support