Original topic:

Galaxy Note 9 display tint after One UI 2.1 update.

(Topic created on: 07-09-2020 05:39 PM)
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Varun013
Active Level 6
Options
Galaxy Note
    It seems the display has stopped representing the colors accurately. It's very strange and can't be explained in words. Sometimes the phone's pixels seem too lazy to refresh. Sometimes dark scenes in some videos appear greenish. I am facing this very recently, and most probably since the last One UI 2.1 update.

   I am very hopeful that Samsung would fix this soon, and our screens start looking the same as it did before..
5 Comments
Dilli
Expert Level 5
Galaxy Note
There are thousands who have similar issue and now you too are part of the club. So far Samsung has done nothing.
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Varun013
Active Level 6
Galaxy Note
I have already hard reset the device. Problem still persists...
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We are very sorry for the inconvenience caused to you and would like to inform you that as you have tried all the steps we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link : https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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AK0101
Active Level 6
Galaxy Note
All indian Users of Note 9

Please follow this link to escalate to CEO help desk

https://www.samsung.com/in/support/write-to-our-ceo/
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Varun013
Active Level 6
Galaxy Note
Yes. Service center cannot be visited for such small issues. Phone is working perfectly otherwise. One cannot even spot the issue in my device. It's just like a degradation in color punchiness of my phone. And strangely, it was noticable only after One UI 2.1 update..
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