Original topic:

Galaxy Note 9 Display turns yellow with horizontal lines

(Topic created on: 07-27-2020 08:49 PM)
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VikramsinhParmar
Active Level 1
Options
Galaxy Note
I have seen hundreds of post all over the internet of this issue where the screen turns yellow after using the phone for few minutes or whenever the screen brightness goes below 30%. But I haven't seen a single reply from Samsung Officials to take responsibility of the issue and look into it. All they want is to go to the service center and get the screen replaced so that they can earn 17K for each note 9 device. Even the small phonemaker company takes responsibility for their devices. But samsung is doing worst in terms of after sales service. Even when I tried to contact them in chat they just closed the chat from their end and move it to AI chat bot.


11 Comments
rahulep
Active Level 4
Galaxy Note
same prblm with s9 plus also...
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Rickraj079
Active Level 1
Galaxy Note
same problem. I have found a temporay solution to the problem though.
0 Likes
Galaxy Note
may i know what?
0 Likes
cs_member9
Active Level 7
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy Note
already done that
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Yh_Ooi
Beginner Level 2
Galaxy Note

same with my phone screen galaxy note fe

0 Likes
Galaxy Note
i don't how do you qualify people to work at your service center. he can't even see the issue that the phone's display works fine on full brightness and it only have problem when the brightness goes below 40%. if the display is damaged then it should show problem in all level of brightness
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chand695
Active Level 2
Galaxy Note
same problem note 9
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chand695
Active Level 2
Galaxy Note
is it software issue
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