Galaxy Note 9 Discoloration Problem after Software update

[Samsung_rjj1Uvm]

Dear Samsung Team,

Dont cheat your customers by selling cheap and bad quality phones. My Galaxy Note 9 which was in mint condition had discoloration issue. when given to Service center, they informed that they are facing such issues in all Note 9 Mobile Phones and will take it with Samsung for free of cost replacement as they could not find any damage with the phone. 

Now Samsung is asking to pay for screen replacement for no fault of customer. If Samsung was to earn money through such cheap means, its better to beg rather than ask the customer to pay for your faults. Being a lifelong samsung customer, i feel cheated and betrayed.

Wake up Samsung and address this issue immediately otherwise you are going to lose lot of customers.

Sick of your product and your service.

[TONMOY2021]

Dont cheat your customers by selling cheap and bad quality phones. My Galaxy Note 9 which was in mint condition had discoloration issue. when given to Service center, they informed that they are facing such issues in all Note 9 Mobile Phones and will take it with Samsung for free of cost replacement as they could not find any damage with the phone. 

 

Now Samsung is asking to pay for screen replacement for no fault of customer. If Samsung was to earn money through such cheap means, its better to beg rather than ask the customer to pay for your faults. Being a lifelong samsung customer, i feel cheated and betrayed.

 

Wake up Samsung and address this issue immediately otherwise you are going to lose lot of customers.

[bonemihai87]

I have the same issue with Samsung S9 Plus it happen right after warranty expired.

I did talk with the support like they suggest in here and they did send me to a local repair in my country and guess what .....is not their fault and if I want to get it fix I need to pay a lot.

The only thing I got is "We are sorry".

Thank you Samsung I did pay 1000$ and now is worth 80$ to sell it to a service for parts.

(Last time customer for Samsung - Now I got a better one from the Chinese competition)

[SandipWavhal]

My Note 9 also has color distortion issue. i have tried all your work arounds in settings to over come this but nothing worked.
I am sure its a Software Related Issue, its a Bug ...
Its started after the security update installed.
secondly, i found ..while playing 4k HDR 60fps in youtube HDR, it works perfectly. not even a single distortion happend in any part for my display.
Please consider this example and fix the software ASAP. Provide us a update to get our crispy Display screen back...

[Ram_Chinnasamy]

Im facing the same issue too

[Nirmalniku]

Same thing happen to me recently. There service centers are worst. They are now joining the create a problem and sell a solution. SCAMSUNG note 9

[Bharat31]

I am having same problem, if any one have solution to this let me know

[a7md3zzam]

same problen here...a software problem affecting many customers & samsung pays no attention...i'll think twice before buying a samsung mobile again

[s_sungUser]

Even I am facing the same issue since a month. Didn't find any solution yet.

[KhanShumail]

Same pathetic issue after software update , Samsung is fully aware of this issue , they can't hide behind excuses they must resolve the issue by any means possible

[vaibhavj18]

Everybody Let's unite and fight. We all are the victims of this issue

I will request you to sign this petition.

http://chng.it/ykGDM4VLGD