Original topic:

Galaxy Note 8 sensor issue after the september 2019 security patch update

(Topic created on: 10-04-2019 03:02 PM)
407 Views
NITHIN17
Active Level 3
Options
Galaxy Note

After the September 2019 security patch update,all the sensors except the finger print,  stopped working in my Galaxy Note 8. Proximity sensor,Barometer,Gyroscope,Hall sensor,Iris Scanner,Accelerometer,all are stopped working. I performed *#0*# test, sensors are not responding in the *#0*# test. I am sure about that all these happened after the security update. Please help me.

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Anonymous
Not applicable
Galaxy Note
sometimes download the software from own network or wifi create file skip issue if network is little bit slow...thatswhy it's recommended by Samsung also allaways flash firmware from service center. it's absolutely free of cost
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SreeShivu
Active Level 6
Galaxy Note
Take it to ur near by Samsung store 🤗
NITHIN17
Active Level 3
Galaxy Note

Yea ,thats the good option. But the problem is that the device is still under warranty, I purchased it from saudi Arabia and now I am in India. If inspected here ,the warranty will be void, which is not affordable if problem is related to any of the hardware, because I heared some rumours that many of the users had the motherboard problem after the update, I dont know how a software update can ruin the motherboard ,but they reported something like that..

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Anonymous
Not applicable
Galaxy Note
app kya pagal hain?🤓🤣🤣 ..we are saying flash firmware from Samsung service center....did you saw ever ,someone device got void warranty to go to Samsung inbuilt service center?....definitely you are mad or may you don't know anything
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Anonymous
Not applicable
Galaxy Note
I have ever learned a joke from you...may it's joke of the millennium 🤣🤣🤣🤣🤣
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roshan531
Active Level 2
Galaxy Note
its motherboard prblm i face this already
NITHIN17
Active Level 3
Galaxy Note

Yes I think so..Did you confirm that it's a motherboard problem? Did you inspect the device in the service center?

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NITHIN17
Active Level 3
Galaxy Note

Hi,

Its motherboard problem..I replaced motherboard from samsung service center..now all sensors are working.

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zigmaram
Active Level 1
Galaxy Note

Even I have suffered the same.

Samsung has done that purposely.

Even the service centre wont help you.

They will treat this as a News fro them.

Infact all the Note 8 has the same issue.

But I guess we cant do anything about it since our product is out of warranty.

Service centre is ready to replace motherboard costing 27000Rs.

zigmaram
Active Level 1
Galaxy Note

I believe if we create a whats app group.

And add everybody who are facing the same issue ,

collectively we would be heard.

Its a matter of everybody's 60000-65000Rs.