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Original topic:

Galaxy Note 20 ultra 5G battery is not as promised

(Topic created on: 09-17-2020 05:50 PM)
KingNkosi
Active Level 1
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Galaxy Note
I am very disappointed with the battery life of the Note 20 ultra, it can't even last me a whole day. I was expecting so much from it since I got the Note 10+ before and I didn't have any issues. I hate having to charge my phone during the day when I should be using it. So much for PowerPhone ☹
2 Comments
Solution
Maps_sam07
Moderator
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Galaxy Note

Hi  KingNkosi 

 

Please try the following steps to resolve rapid battery consumption 

 

1. Optimise your device: Settings>> Device Care>> Optimise. 

2. Turn off your bluetooth and WiFi when not in use. 

3. Restict backgroud data for apps you do not use often. 

 

You may also take the device to the service center for an assessment. To locate a service center near you, please visit the link below: 

 

https://www.samsung.com/za/support/service-centre/

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KingNkosi
Active Level 1
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Galaxy Note
I've tried steps 1 to 3 I guess I'll have to take it to a service centre as you suggest. But this is not what was advertised
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