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05-27-2021 09:28 AM in
Galaxy NoteThanks for your help!
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05-27-2021 04:55 PM in
Galaxy NoteIf the first try failed to fix the issue, then try doing the same procedure a few more times and if still the same, try the next procedure.
2) Charge and force restart your phone
You only have to do this procedure if your S20 did not respond with the first solution. It is possible that the battery is drained or there’s not enough power left to even make the screen flicker.
It is also possible that the firmware crashed before the battery was drained. So, here’s what you need to do to rule it out:
Plug the power adapter to a working wall outlet.
Using the original cable, connect your Galaxy S20 to its charger.
Regardless of whether the phone shows the charging sign or not, leave it connected to its charger for at least 10 minutes.
After such time, press and hold the volume down and the power key while the phone is still charging.
If the logo shows, release both keys and wait until the device has finished rebooting.
If both the steps didn't work, please take your device to an authorised Samsung service center. All the
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05-27-2021 05:22 PM in
Galaxy NoteThanks for the tips!
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05-27-2021 04:55 PM in
Galaxy Note