Original topic:

Galaxy Note 20 Ultra - Charging stopped your phone temperature is too high

(Topic created on: 10-21-2020 06:31 PM)
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Bhavit13
Beginner Level 2
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Galaxy Note

I have had this issue twice recently.  It seems to happen when it is sitting on the wireless charger and I am still using it. 

 

Is this something to be concerned about and should I take it in to the shop to have it looked at?

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Samsung_Support3
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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