Galaxy Entertainer after exchange

[Flower92]

Hi,
I got my note 7 exchanged with a new one yesterday and the galaxy entertainer app is not working. It says device is not supported.

Did anyone face the same issue?

[neibol]

in wich country you changed it?

[HossamAlmasri]

I guess the new IMEIs are not yet updated with the entertainer

[Flower92]

I got it from Dubai, deira city centre

[rk13]

same here. I contacted Samsung and after half hour of chat , only thing I got is someone will get back to you.

[isac]

sir the entertainer works fine with my note7 I bought yesterday from UAE