Frequent signal drop

[RKRedhu]

I am facing very frequent signal drops in my Samsung Note 10 Lite. It frequently shows Not Registered on network error. It happens more frequently in SIM slot one. Most of the time It takes lot of time to connect after dialing the number. I changed the mobile operator from Airtel to Jio in slot one but no improvement. Any solution?

[Anonymous]

Hi there! It may be a Hardware issue. But before coming to conclusion of Hardware, we must perform a Hard Reset. Please do a HardReset and take back up of all data on laptop/ desktop. Then proceed Hard Reset. Plz don't do Factory Reset.

[RKRedhu]

Thanks for your response. How to do a hard reset. I find option only for Factory Reset

[Anonymous]

First: Plz turn off ur mobile phone.
Second: Connect ur charging cable to ur mobile device and laptop/ desktop.
Third: After connecting, press Volume Up and Power Key at the same time for about 6-7 sec.
Fourth: Now Samsung Logo will appear and and a list of menus will appear.
Fifth: Press Volume Down Key to select Reset option. Once the Reset option is selected press power Key to Reset.
Sixth: Press Voulme Up/ Down Key to select Clear Cache Memorey and press Power Key to perform it.
Seventh: Now using Volume Up/ Down Key select Restart and press Power Key. It will Restart the phone and Disconnect the Cable.
After this plz tell me if ur problem is resolved or not.
Before performing Hard Reset, plz remove the SIM Card from both the slots as well.

[RKRedhu]

Thanks a lot. Will do it and revert

[Anonymous]

Yes plz.

[Cnusri]

Worst mobile in my life . Every month troubles. Why to buy this brand . 1. https://youtube.com/shorts/zt2E_r_e6g0?feature=share 2. https://youtube.com/shorts/6ja5moiAsGY?feature=share 3. https://youtu.be/GoUWH0pNTiA




4. https://youtu.be/p0lwHC0UuzM




5 . https://youtu.be/cU8Z7k9d_l0

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Kindly restart your smartphone once and also re-insert your SIM card.
Check device network in an open area: Kindly check your device in a different location/network coverage area.

Check device network mode settings
Please follow the below steps.
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.
Note: We recommend setting device network mode as LTE/3G/2G (auto connect) mode.

Kindly do check the same SIM card in another phone or another SIM card on the same phone to verify the issue.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[syedsabir]

Hi