HabeebMohamed
Active Level 5
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02-25-2020 06:04 PM in
Galaxy Note
My fingerprint scanner not working when I changed my screen protector of Note10+. There is anything change in the settings.
- Tags:
- fingerprint
- note10+5
6 Comments
Ahmed6
Active Level 8
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02-25-2020 06:16 PM in
Galaxy Note
you have to clear the registered fingerprints.. and do it again ..
but the screen protector may be defective and if you registered your finger prints with it.. other might be able to unlock your phone..
better to buy a trusted screen protector.
but the screen protector may be defective and if you registered your finger prints with it.. other might be able to unlock your phone..
better to buy a trusted screen protector.
WPGoriginal
Active Level 4
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02-25-2020 11:16 PM in
Galaxy Note
if your phone has a in screen fingerprint scanner you should buy a trusted screen protector from a samsung store or from a trusted supplier
Samsung_special ist
Community Manager
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02-26-2020 04:52 PM in
Galaxy NoteHello,
Can you please contact our call center on 800 7267864 and request Remote Management to help you with your concern.
Thank you
HabeebMohamed
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02-27-2020 06:18 AM in
Galaxy Note
okay
HabeebMohamed
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02-27-2020 06:18 AM in
Galaxy Note
thanks for your valuable information
IHAVECOOLNOTE20 ULTRA
Active Level 6
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03-27-2020 12:40 AM in
Galaxy Note
It Can't Detect Your Finger On Top Of A Screen Protector. The Phone Thinks That The Screen Protector Is Your Finger.