Original topic:

Finger print

(Topic created on: 01-10-2025 09:20 AM)
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Hirasharma
Active Level 2
Options
Galaxy Note
Fingerprint not proper working after beta UI7 update
5 Comments
Wodehouse
Expert Level 5
Galaxy Note
Please go to beta forum and report it under feed back. Wait till Samsung gathers system log. Once the error report is generated and uploaded it will notify.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
iamSUHAIL
Active Level 8
Galaxy Note
Wait for stable one UI 7 it's a beta going on that's why some challenges occurred
goodthings
Expert Level 5
Galaxy Note
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue on Beta community forum immediately and wait for next update may be fix it by Samsung Beta team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy Note
Your's most welcome to here.
cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the beta log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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