Original topic:

Fast charging not working after moisture alert

(Topic created on: 06-04-2020 10:50 AM)
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TamerMorris
Beginner Level 4
Options
Galaxy Note
I have a problem in my note 8, i am using original charger and cable and fast charging was working normally till I got an alert for moisture detection however no water touched the mobile.
I tried to clean the charging port smoothly and dry it with cold air as mentioned.
The phone is now charging but not fast, it gives message fast charging at first then i hear another charging beep then it continues as cable charging.
I tried charging on safe mode & clearing USB settings cache and changing cable and charger but nothing succeeded.
Any advice ?
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3 Comments
Samisanri
Active Level 1
Galaxy Note
This is beacuse you have to try not using the screen for an hour.
STA2020
Beginner Level 2
Galaxy Note
I had the same problem on my note 9 and just yesterday I got the pba changed at samsung service centre ,they charged me aed 250 for part and service... I too tried everything under the sun to escape this service..but finally had to get it done.. I don't know how much pba cost for note 8...call Samsung customer care
7200
Beginner Level 2
Galaxy Note
I am facing the same issue with my galaxy fold . any suggestion
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