I have been facing this issue of blurred screenshot when I use the "down the page" feature. The screen shot quality is fine when the content on screen is captured. As soon as I use the capture the entire screen by using the "Go down the page" feature, the resolution of the image is decreased drastically. If anyone has a solution for the same, let me know.
I think the resolution is decreased when you share the screenshot on any other platform such as WhatsApp. To avoid this, I share the screenshot in WhatsApp as a document or save the screenshot as pdf.
We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) with the error screenshot so, that we can resolve the issue as soon as possible. Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
