Original topic:

Epic Fan Hunt Bug

(Topic created on: 02-02-2022 01:14 PM)
418 Views
RahulSRay
Active Level 4
Options
Galaxy Note

image

I have noticed the code on 31st but all of a sudden it disappeared since yesterday. I cleared the cache/cookies first, then reinstall the app but the problem remained same...
Code is blank... 

Is anyone facing the issue?
6 Comments
rush20
Expert Level 5
Galaxy Note
Mail this screenshot to membersindia@samsung.com.
With your samsung account registered on this app.
They will give you the code

Also mention the issue
Anonymous
Not applicable
Galaxy Note
Many users faced this !

Also add a video to show them that code is not available!
solid-water
Active Level 1
Galaxy Note
I am facing the same issue today. Were you able to resolve it anyhow?
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RahulSRay
Active Level 4
Galaxy Note
Yes ...... Just send an email to them & they will revert back with the code.... Sorry for delayed response...
solid-water
Active Level 1
Galaxy Note
No issues.
Thanks : )
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support   

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