ashish980
Beginner Level 2
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07-29-2021 01:01 AM in
Galaxy Note
Hi Team,
I was having samsung account under email id ashish.yadav980@gmail.com (google) which got hacked and the hacker changed the password and reset my handset because of which all accounts and access have been deleted.
Now the problem is i am unable to login to my samsung account using that email address because the otp triggers is going on that mail id
I have my handset and mobile number registered with the handset can you just help me with either restoring the account through mobile number or just delete everything associated with the email id.
Please help me asap because it has my professional and personal information which can be misused.
Please contact me at my alternate mail id Akkurocks980@gmail.com
Mobile no:8452803573
Can we anyhow restore this using device or mobile number?
Awaiting your response.
Thank you
Ashish yadav
1 Comment
Samsung_Support 2
Expert Level 3
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08-01-2021 07:01 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support