Original topic:

Dual whatsapp

(Topic created on: 12-10-2021 11:06 PM)
SayyidZiyad
Beginner Level 3
Options
Galaxy Note
Is still the dual whatsapp issue not resolved 
Still i cant read any pdf un my second whatsapp 
Need to forward to other whatsapp in same phone to read the pdf files 
Please update 
3 Comments
Samsung_specialist
Community Manager
Options
Galaxy Note

Hi,

Please note that the issue caused in Dual Whats App as recently Whats App upgraded its version and it changed the file path where all media files are to be saved.

Due to this change, Dual Messenger did not sync media saved at new path and so this is causing problem. Dual IM media sync logic is modified as per the new file path used by Whats App.

Please backup your files before device MR update (Whats App`backup : Whats App settings -> chats -> chat backup -> Google drive).

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SayyidZiyad
Beginner Level 3
Galaxy Note
I think this is already doneScreenshot_20211212-152752_WhatsApp.jpg
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Dil-345
Beginner Level 2
Galaxy Note
you have to uninstall the dual whatsapp and switch on twin again....it will work....there is a new location path for dual apps...
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