Dual messenger serious download issues

[Anonymous]

In my dual wats app messenger I am unable to download  any pdfs,media files and  also unable to send live pictures taken by the camera. 

Communication is getting really difficult because of these issues

Samsung please help in this regard asap 

[Samsung_specialist]

Hi, 

The issue caused in Dual WhatsApp as recently WhatsApp upgraded its version and it changed the file path where all media files are to be saved.

Due to this change, Dual Messenger didn't sync media saved at new path and so this is causing problem.

Samsung is trying to solve the problem quickly by contacting WhatsApp team.

[GSPAYSAR]

Take back up initially, then pls install WhatsApp Business you will get all your data (photos and videos) back.

[Anonymous]

Thanks will try doing that 👍