Original topic:

Dual Messenger not opening file attachments

(Topic created on: 08-26-2021 11:57 PM)
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Sree1803
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Galaxy Note
The whatsapp installed in dual messenger unable to open file attachments such as pdf, word etc. I tried reinstall the whatsapp, but unfortunate in the matter. Got to know, many other samasung users are also facing similar issue. How can I solve this?
1 Comment
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.   

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.   

Warm Regards,
Samsung Customer Support  

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