Original topic:

Double tap to wake not working

(Topic created on: 10-25-2020 08:15 AM)
Thilina75
Active Level 3
Options
Galaxy Note
Hi! Double tap to aweak feature is not working in my Note 10 suddenly. I restart the phone couple of times. And try re do the feature as well. It shows that the feature is selected but it just doesn't work. Can someone please help me. Thank you. 
17 Comments
Cheers_bruh
Active Level 10
Galaxy Note
What do you think about your protective glass over the display?
What about the interactive checks in members app?
Tried a soft resetting?
How about your finger nails? (I mean something may have happened form scratches)
Thilina75
Active Level 3
Galaxy Note
my protective glass is loosen from the edges, it is a UV glued temperd glass that i am using. do you think that could be the reason? I did the resetting and touch sensitivity test. it worked just fine.
0 Likes
Cheers_bruh
Active Level 10
Galaxy Note
I think in "double tap wake up"- the touch sensitivity is far more less than it would have been in while in active usage .So though the sensitivity test passed that little distraction form the tempered may have led you up in to this trouble!
I'm not sure though!
Thilina75
Active Level 3
Galaxy Note
you could be right, ill replace my tempred and try. thank you so much for the help.
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nipoo
Expert Level 5
Galaxy Note
Power saving mode?
Thilina75
Active Level 3
Galaxy Note
no I have always used it on optimised power mode
nipoo
Expert Level 5
Galaxy Note
Try setting reset.
Thilina75
Active Level 3
Galaxy Note
you mean factory reset?
nipoo
Expert Level 5
Galaxy Note
No settings reset.