Dolby Atmos not working

[cidd23]

Just realized that Dolby Atmos feature isn't working on my Note 20 Ultra. Not sure why. May be because of the update. 🤷 

[Hiruka_NU]

Dolby atmos only working when you plugged a headphone.did you try to turn on dolby atmos with connecting headphones?

[cidd23]

FYI it doesn't have to be connected to headphones to work. It enhances the sound without connecting to devices. It's on 🤣

[Dr_Sadesh_Abey]

Hi how do u know that its not working? Do u get an error?

[cidd23]

There's a HUGE difference of volume and quality of sound when you switch on and off.

[Dr_Sadesh_Abey]

No what i meant is... is the option grayed out and unclickable?

[Dr_Sadesh_Abey]

A screenshot would be most helpful!