Setup a new note10+ and when I pair my bluetooth headphones the audio sounds like its in a fishbowl and extremely quiet. I've read through the forums and tried the following:
- Disconnecting my watch
- turning off calls for the headphones (this actually disables the audio completely and the garbage audio comes out the phone speakers which is interesting)
- enabled Dev Options and changed Bluetooth codecs
- re-paired, restarted, restarted phone
- spotify, youtube, google play and on device audio are all effected
- type-c headphones sound fine and speakers are fine when no headphones are connected
I'm out of ideas beyond returning the phone. thoughts?
Please perform the following steps to resolve the Bluetooth issue:
> Restart both devices > Try to pair the phone to a different Bluetooth device
> Turn on/off all media sound (Settings> accessibility> Hearing> Disable Turn of all sounds/Mute all sounds) > Reset Network Settings(Settings > General Management > Reset > Reset Network Settings)
> Run the device in safe mode and check the issue
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
