Original topic:

Display thin vertical line issue

(Topic created on: 04-13-2022 12:23 AM)
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BOSS_0x
Active Level 6
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Galaxy Note
Hii my galaxy note 20 ultra 5g(exynos) device now a days have a thin green vertical line almost Center of the display I don't know what's that. How can I solve that problem ( my device doesnt have any physical or other dame)
19 Comments
Jây
Active Level 7
Galaxy Note
Try this
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Galaxy Note
It's just a software issue in the exynos variant of the s22 ultras. You dont need any screen replacement just wait for a software update.
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BOSS_0x
Active Level 6
Galaxy Note
S22 ultra?. Ya I'm waiting coming updates
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Galaxy Note
Oops my bad. I was thinking about the issue that s22 ultra(exynos variant in some countries) users are facing. Its very similar to what you wrote.
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,
 
Greetings from Samsung Customer Support!   
 
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Pratheep007
Active Level 9
Galaxy Note
Please join this thread to represent the issue collectively ASSEMBLY POINT FOR ALL GREEN LINE ISSUE CUSTOMERS. Post your grievance once again in this group.
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Pratheep007
Active Level 9
Galaxy Note
Hi,
We have formed a page wherein many users who have experienced DISPLAY GREEN LINE ISSUE are expressing their grievance. We need your support too.
Please join this below thread to represent this display failure issue collectively.
Thread/ post name: ASSEMBLY POINT FOR ALL GREEN LINE ISSUE CUSTOMERS.
Search for the above page/thread in Samsung members app.
And Please post / copy paste your grievance once again in this group to show a collective representation of the problem. Thank you.
Sagar Yadav
Beginner Level 2
Galaxy Note

I am also facing two thin lines on my display after the update. There is no satisfactory answer you will get from Samsung. they will not resolve and they will tell you to change the display. now I understood why people prefer apple.

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Navya_
Beginner Level 2
Galaxy Note
Hi, my galaxy note 20 device after updating got a white vertical thin line in the middle, it's not been 3 years yet, after visiting service center a person from head office contacted me kept me waiting for 10 days postponing my calls and now they are telling me I can't get a free screen replacement because of a small scratch know the edge of my device. This is really sad and frustrating. First the problem is that it happened because of their fault and now they are making me furious as I they are not giving me screen replacement option and want me to pay for it.
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