Original topic:

Default Camera mode in third party apps

(Topic created on: 04-04-2022 12:24 PM)
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StellarDoge
Beginner Level 2
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Galaxy Note
The phone defaults to Ultrawide camera in third party apps and there is no way to change it to normal camera. It is a big issue as I can not provide clear photos of my Original documents to bank or other credit institutes during a video KYC.
1 Comment
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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