DUAL SIM ( NOT TURNING ON) NOTE 20

[Nas800]

Team , I can't seem to turn on my " Dual Sim Always on Function " please do help. 

Many thanks 

[Samsung_specialist]

To assist you, please follow these steps:

- Settings > Connections > SIM Card Manager.
- Ensure that both SIM cards are properly inserted and active.
- Ensure this setting is enabled within the SIM Card Manager settings.
If the issue persists, we recommend restarting your device and checking for any software updates that may resolve the problem.