Original topic:

Colour point effect in portrait mode

(Topic created on: 10-25-2021 01:02 AM)
172 Views
Options
Galaxy Note
Hi Members, 

Some of are facing issue with the Colour Point effect in portrait mode. I couldn't find any fix for this issue, but I found something interesting. 

1. In all photos captured with the back camera of my Note 20 Ultra, irrespective of date the photo was taken ( before or after the update), colour point effect is broken.

2. Effects in photos captured with front camera works fine. 

2. Effect is working fine in photos captured with my galaxy note 9 while editing in Note 20. 

Anybody got a fix for this issue? 
1 Comment
Samsung_specialist
Community Manager
Options
Galaxy Note

Hi, 

Please bring your device to one of our Samsung Service Center to have a technician look at your device and evaluate the issue. 

Find the nearest service center to you on Samsung.com 

0 Likes