Clone whatsapp folders goes missing.

[alizain43]

I am using Galaxy note 9. The WhatsApp folder goes missing from the dual app folder and I am not able to download or open documents in WhatsApp since i have updated last softer update on 1 june 2021.

 Request support for this issue...

[Rahfan]

Anyway thank you

[Samsung_specialist]

Hi,
Please bring the device to a Samsung Service Center to help you directly. 

[alizain43]

Thank you so much for helping me out. Those steps worked and i have got my data back.👍

[Samsung_specialist]

That's awesome! 

[alizain43]

Samsung_specialist what the hell is going on with my mobile after last update? I have just recovered my data yesterday by spending 4 hours and today i am facing same problem again. Please check what's wrong with your last update and find a solution to solve this problem.

[Samsung_specialist]

Hi there, 

Please bring the device to a Samsung Service Center to have it checked out. 
Find the nearest location to you online. 

[Sanjay0910]

Creat following  folder manually

internal storage/DualApp/whatsapp

This is working for me in Note 20

[alizain43]

Will it work?

[alizain43]

Hello samsung.
What kind of mobiles or software are you making now. I am using Samsung galaxy note 9 and Samsung galaxy A52s . I am facing a problem from some days with wifi connection when i connect wifi it says connected witout internet or it show 3 signals of wifi even close to wifi router and some time it shows wrong password. I have checked on another mobile like vivo but on that mobile there was nothing like this wifi worked very smoothly on that. Please check and solve this problem in your software.
Regards.

[Samsung_specialist]

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/