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Original topic:

Clear cache partition is not working

(Topic created on: 12-05-2020 07:49 AM)
Carlston
Active Level 5
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Galaxy Note
I'm trying to clear the cache partition of my note 20 ultra but it's not working

Volume up + power button 
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14 Comments
Meamari
Active Level 5
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Galaxy Note
make sure you press both at the same time, once you get the logo, release the buttons.
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AhmerMalik
Active Level 7
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Galaxy Note
Try Press Volume up and down together +Power button. I'm sure that will work.
how u can press together? Press from middle + power button.
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Samsung_specialist
Community Manager
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Galaxy Note

Hi,

Please bring the device to a certified Samsung Service Center to resolve the issue. 

Find the nearest service center to you online. 

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AhmedZakut
Active Level 3
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Galaxy Note
The method still working flawlessly. switch the phone off, wait for 10 seconds and then hold volume up THEN hold the power button. keep them hold until you enter the recovery mode. GOOD LUCK
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Carlston
Active Level 5
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Galaxy Note
It says PDP back up failed; Set up wizard complete
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AhmedZakut
Active Level 3
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Galaxy Note
This will sound crazy, but I can assure you it will work .
Turn off your device completely, plug in your type c headphones (Maybe any cable will work but i didn't test it but i tried the Type C to 3.5 converter and it worked) then press and hold Vol up+ Power until you enter recovery mode
DanielFromPoland
Beginner Level 3
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Galaxy Note

I’ve test it and it did helps

AhmedZakut
Active Level 3
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Galaxy Note
Did you tried it!!?
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Carlston
Active Level 5
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Galaxy Note
I did and still didn't work.. it gives me this error

download_20201226_155018_4704.jpg

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