Original topic:

Changing battery

(Topic created on: 12-21-2022 06:44 PM)
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ledongm
Beginner Level 2
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Galaxy Note
When I check the quality for my Samsung galaxy note 9 battery from Samsung members app it shown that it is in a bad condition and I should replace it and after replacing it give the same message and the performance of battery not good
2 Comments
Zain2000
Active Level 10
Galaxy Note
Yes, consider replacing the battery as lithium ion batteries has a lifespan of 3 years. Please visit a official samsung centre by the following link:

https://www.samsung.com/ae/support/service-center/

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SebinKC98
Active Level 5
Galaxy Note
Just factory reset the phone and see if it solves. If it does not solve try calibrating the battery. To calibrate just drain the battery to 0% and charge it upto 100%. Most probably factory reset will solve the issue if you have replaced the old battery with the new ones.
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