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Original topic:

Can someone show me how to update my phone because am trying but not updating

(Topic created on: 07-22-2021 05:31 PM)
Robsat
Beginner Level 2
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Galaxy Note
And it's last updated was on june 1st 2020
7 Comments
MohammedSijah
Expert Level 1
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Galaxy Note
Hi, What it shows if you tap on Settings > Software update > Download and install.
Robsat
Beginner Level 2
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Galaxy Note
It show your current software version isn't supported.Visit a service centerScreenshot_20210723-014424_Software update.jpg
GoldUnseen
Active Level 6
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Galaxy Note
Its shows. You might have custom rom. Or third part updates using mod
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Robsat
Beginner Level 2
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Galaxy Note
Can you help me pls
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MohammedSijah
Expert Level 1
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Galaxy Note
Please refer this vedio. Let me see wheather you have any trouble.
https://youtu.be/880P0mPLhuE
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HUZAIN
Active Level 9
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Galaxy Note
Backup all files and hard reset ur mobile. If not successful u have to flash new firmware
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Samsung_specialist
Community Manager
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Galaxy Note

Hi there, 

Please bring the device to a Samsung Service Center to have it checked out by a technician. 

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