Original topic:

Can anyone help me out with this S pen issue

(Topic created on: 09-28-2020 09:53 PM)
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Hrudayam
Active Level 6
Options
Galaxy Note
It's been few days my S pen is not getting connected though I tried all the troubleshooting steps Can anyone help me out with my issue occurring with my Note 9
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11 Comments
Eswar123
Active Level 5
Galaxy Note
Replace the pen.
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Hrudayam
Active Level 6
Galaxy Note
u mean to get new pen from store ?
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Eswar123
Active Level 5
Galaxy Note
Yes.It is available in samsung shop app.
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Hrudayam
Active Level 6
Galaxy Note
it's out of stock bro did u faced the same issue ?
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Dilli
Expert Level 5
Galaxy Note
Your SPen life is over maybe and requires replacement.
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Eswar123
Active Level 5
Galaxy Note
Yes, get S pen from samsung store.I have faced same issue on my Note 10 plus mobile.
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Samsung_Support3
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

To Reset S Pen - Insert the S Pen into the slot. Then, open the S Pen remote setting screen and tap More → Reset S Pen.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Hrudayam
Active Level 6
Galaxy Note
I've already finished all those steps still the issue is same
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Eswar123
Active Level 5
Galaxy Note
Yes
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