Original topic:

Camera pitures is Shaking while recording

(Topic created on: 04-03-2022 03:39 PM)
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Shaan1309
Active Level 1
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Galaxy Note
Hi Team,

Please resolve this issue. While i starts video recording or long press the image shutter to record a video. The camera images are shaking in the video. I can sure you some samples of it. Its happening everytime i use my camera..

Hope for your response on this. 

Regards,
Shahnawaz Ahmad
6 Comments
Shaan1309
Active Level 1
Galaxy Note
This is the screenshot of the video.Screenshot_20220403-144135_Gallery.jpg
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MAYANKA50
Active Level 1
Galaxy Note
Maybe Be The Camera Sensor Is Out Of The Board/Broken. You Should Go To The Sevice Center.
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Galaxy Note
If OIS present then go to service center to get lens or sensor fixed
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Shaan1309
Active Level 1
Galaxy Note
This is happening.Screenshot_20220403-150432_Gallery.jpg
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RajathSR
Active Level 10
Galaxy Note
Which model ?
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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