Hai, The Front and Back Camera quality of your flagship phone (Note 9) is poor in outdoor because the boosting of light. The face is over burned in natural light condition and the photo is looking very bad. The background of photo is also over burned and no objects are seeing in the background. This problem is previously mentioned by me. No action is taken from your side in the new Update. What can i do?
Please perform the following steps to resolve the issue:
1- Check the Picture size in camera settings and set aspect ratio.
2- Turn on/off the Auto Flash.
3- Reset camera settings (Open camera app > Camera settings > reset settings).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
I think, You are forcing your customers to upgrading the phone with new one by changing the internal software performance using the OS updation.
At the time of purchasing my Note 9, it contain Pro Mode in video recording. After the OS updation, it was removed by Samsung. Is this your Marketing trick? please give reply and make necessary action in front and back Camera.
