dhruv18
Active Level 4
Is it just me or does everyone have the same problem?

I have been using the Note 10 for a while now, and there is this one thing I always face. Whenever I use the camera app for like 2 to 3 minutes, the app becomes all choppy and the device becomes too hot. The high temperature may be the reason why the camera app becomes choppy but this is something samsung should fix. It really bugs me while using the camera.

And BTW I faced this problem a lot less when I was using the S10 and S10+.
4 Comments
Dilli
Expert Level 5
reset your camera settings. Have not faced any issue of heating while using camera app. If no improvement visit service center.
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dhruv18
Active Level 4
ok i tested it for some time and i think it works. i shot a video of around 5 minutes and it did not heat much and the app did not become choppy. thanks.
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Dilli
Expert Level 5
please press 3 dots and mark it as solution tks
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Samsung_Support4
Moderator
Moderator

Hi there,

 

As, you have already mentioned in comments section that your issue is resolved. So if you face any issue again, kindly register your concern in the Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Ask Questions). We will be glad to assist you.

 


Regards,
Team Samsung Members

 

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