Call recording stopped working after one ui 4.0 update

[Bharath18]

Hi guys I found out that call recording feature stopped working since I updated my note 10 plus to one ui 4.0. Tried restarting and soft rebooting too (volume down and power button) its of no use.

Is there any solutions for it? 

[Paras_M324g]

Report to samsung

[Bharath18]

Yes.

[Sandipbjp]

Cant transfer pics from my gallery to secure folder in my samsung s 22 ultra

[Sidhabhi]

If you are using wifi calling then it won't work,turn it off and try

[BondMGM]

In my case, calls get recorded and there is proper file size for the recordings, but when i play back those files, there is no audio. This is with WiFi calling at Off situation.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support