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10-27-2020 08:55 PM in
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10-27-2020 11:25 PM in
Galaxy Noteor
sometimes true caller also affects call recording
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10-28-2020 01:43 PM in
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11-02-2020 06:11 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve this issue kindly follow the given below steps:
1. Check device cache:-Settings> Device care>Storage>Clean now.
For a particular application: Settings>Apps>Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage>Clear Cache.
2. Reset the device and before resetting the device make sure to create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
>>Settings>General Management>Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support