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05-14-2021 01:55 PM in
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05-14-2021 03:28 PM in
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05-14-2021 03:31 PM in
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05-14-2021 03:59 PM in
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05-14-2021 04:42 PM (Last edited 05-14-2021 04:42 PM ) in
Galaxy NoteBeen using Full (LED clear view) cover from Samsung since day one. No physical damage, did factory reset, tried using another charging cable, even tried to charge phone while phone is off, removed the cover. Even while phone is off, overheating alert keep vibrating the phone.
Amidst the covid lockdown can't even order another phone. I heavily rely on phone because I can't walk out.
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05-14-2021 04:49 PM in
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05-15-2021 08:41 AM in
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05-15-2021 01:41 PM in
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05-17-2021 10:50 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-17-2021 11:55 PM in
Galaxy Note