Original topic:

Bought this crap Note 20 Ultra "5G" 5 months back.

(Topic created on: 05-14-2021 03:59 PM)
162 Views
RaghavDinesh
Active Level 1
Options
Galaxy Note
This crap phone has given up during this pandemic lock down situation 
- heats up without any app running in foreground or background. 
- Keeps locking phone and shows Samsung's LED clear case view even after throwing away that sh1t cover.
- Crap Bixby has taken over the power button so whenever I try to unlock the phone, this piece of crap stays locked unless you start tapping on screen.
- Charging doesn't work when you put both the side of charging cable.
- hearing warning keeps popping every two minutes m-phs
9 Comments
Galaxy Note
Strange. No such issues in mine.
RaghavDinesh
Active Level 1
Galaxy Note
Did I mention your phone? It is in my phone and I can't even consult to service center because of lockdown.
Herbalist02
Beginner Level 4
Galaxy Note
Have you tried factory reset?
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RaghavDinesh
Active Level 1
Galaxy Note
Yea buddy, did factory reset. Wrote to chat support. Called to voice support several times.

Been using Full (LED clear view) cover from Samsung since day one. No physical damage, did factory reset, tried using another charging cable, even tried to charge phone while phone is off, removed the cover. Even while phone is off, overheating alert keep vibrating the phone.

Amidst the covid lockdown can't even order another phone. I heavily rely on phone because I can't walk out.
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Herbalist02
Beginner Level 4
Galaxy Note
Then try to downgrade the software and then update it again.
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Invincible7
Active Level 9
Galaxy Note
After updating software we cant downgraded
RaghavDinesh
Active Level 1
Galaxy Note
Yea, true!
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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RaghavDinesh
Active Level 1
Galaxy Note
I have reported a few times already, thanks
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