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01-15-2021 07:35 PM in
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01-15-2021 08:04 PM in
Galaxy Noteif that doesn't help, Full factory reset is the only option..
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01-15-2021 08:15 PM in
Galaxy NoteOn that screen Select Clear Cache (Be careful don't choose clear data because that will delete everything). Press Power button to clear data. and reboot your phone.
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01-18-2021 09:08 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support